Return and Refund Policy

Digital Network Agency

1. Introduction

Welcome to Digital Network Agency! We are committed to providing top-notch digital network services to our clients. Your satisfaction is our priority. Please review our return and refund policy below to understand your rights and our obligations.

2. Services Covered

This policy covers all digital services offered by Digital Network Agency, including but not limited to:

Web Development
Digital Marketing
SEO Services
Digital Products selling
Social Media Management
Content Creation
Graphic Design

3. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

Service Non-Delivery: If a service has not been delivered within the agreed timeframe, you are eligible for a full refund.
Unsatisfactory Service: If the delivered service does not meet the agreed specifications, you may request a revision. If the issue is not resolved after multiple revisions, you may be eligible for a partial or full refund, depending on the circumstances.
Cancellation: If you decide to cancel a service before work has commenced, you are eligible for a full refund. If work has already begun, a partial refund may be issued based on the amount of work completed.

4. Refund Process

To request a refund, please follow these steps:

Contact Us: Email our support team at [help@digitalnetworksagency.com] with your order details and reason for the refund request.
Review: Our team will review your request and may ask for additional information or clarification.
Resolution: We will inform you of our decision within 7 business days. If approved, the refund will be processed and credited to your original method of payment within 14 business days.

5. Exclusions

Refunds are not provided under the following circumstances:

Change of Mind: Refunds are not issued for a change of mind after the service has been delivered.
Non-Cooperation: If the client does not provide the necessary information or materials required to complete the service.
Third-Party Issues: We are not responsible for any issues caused by third-party services or products integrated with our services.

6. Revisions and Adjustments

We strive to ensure the highest quality of service. If you are not satisfied with the delivered service, you may request revisions. We offer up to [number of free revisions] free revisions. Additional revisions may incur extra charges.

7. Contact Information

For any questions or concerns regarding this policy, please contact us:

Email: help@digitalnetworksagency.com
Phone: +91 9236648040
Address: Zafar Complex UGF shop no 1,2 Campbell Road Lucknow 226003.

8. Policy Updates

Digital Network’s Agency reserves the right to update or modify this policy at any time. Changes will be posted on our website, and it is your responsibility to review this policy periodically.

Thank you for choosingDigital Network’s Agency. We appreciate your business and are here to support you every step of the way.